Toll Free: CALL 830-693-8564
Tel: TEXT 830-385-6659
Front Desk Vacation Rentals is offering relaxed cancellation restrictions in light of events surrounding COVID-19, *on reservations booked before 3/16/2020.
- All non-refundable payments for bookings canceled can be used as a credit for another reservation at the same property within a 12 month period. Vaild on travel dates during March and April. You don’t need to make that booking right now, you can book it a later time.
- For bookings more than 60 days from check-in, Front Desk Vacation Rentals collects a 25% reservation hold first payment and is moving final payment due date for 2020 bookings to 30 days prior to check-in. FDVR will contact guest before second payment is due to discuss current state of COVID-19 and possible credit for future stay.
- For reservations with a stay night after April 30: If your trip is after April 30, you should review your booking’s cancellation policy first and take action during your cancellation window.
Please email us regarding cancellations or with any questions regarding policies or policy update changes.
Sincerely,
Jon & Casey Nickowski
Front Desk Vacation Rentals
https://www.frontdeskvacationrentals.com/
TEXT OR CALL: 830-385-6659
*updated on 3/27/2020
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